Redwood Credit Union

Reviews

• ★ ☆ ☆ ☆ ☆
  Not good. I'd been wanting RCU to come to Sebastopol for a long time. A month or two after I joined one of the tellers credited a $3,000 deposit to another person — I was later told we had the same name. For some reason they do not use deposit slips to verify account numbers. When I had to run around and fix the overdrafts with the other banks they gave me a letter saying "a mistake has been made." It would have been nice for them to admit responsibility, as in: "our bank made a mistake!" It would also have been nice for them to offer me something for all the time I spent correcting their mistake. Their attitude was: no big deal, and it wasn't for them. For me it was a huge hassle. All I wanted was for them to understand what a HUGE hassle it was for me and make some small amends. That never happened. Not good at all.
  By Jeffrey Schmidt, October 24, 2017

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